FAQs

Yes! We now offer a pickup service from our Victorian warehouse located in Mordialloc (pickups only). Most orders are ready to pickup within 1 hour of purchasing.

Pickup times are Monday - Friday 9:00am - 3:30pm excluding public holidays. The address is available upon completion of your order.

Standard shipping is free for all orders over $200. For orders under this amount, standard shipping is $10. We also offer express post which is calculated upon checkout depending on your location and the items purchased.

Yes. Upon checkout you will be provided with the option to choose either Standard or Express Post. Express Post costs are calculated using the weight of the products in your cart and the shipping address you provide.

Currently we post a majority of our orders with Australia Post, but also use various couriers for some bulkier/heavier parcels. If you have a preference between these services please let us know when placing your order.

Our couriers collect from our warehouse Mon-Fri at 1pm, so if your order is placed before midday it is likely to be dispatched the same day.

Once your order is dispatched you will receive a confirmation email with a tracking number so you can follow your parcels journey. As a general rule we like to say Standard Post can be anywhere between 2-6 business days, and Express Post between 1-3 business days (depending on your location).

Yes absolutely! Our checkout process will automatically calculate the postage for all valid international orders. If we aren't available in your area just yet, you can email us at sales@manovelladesign.com and we can put together a custom quote for you.

Manovella are located in South-East Melbourne, Australia.

We currently offer a pickup service at checkout, available from our Mordialloc warehouse.

Yes! We have a showroom available by appointment only for you to view our hardware and discuss your project with our team of professionals.

You can make an appointment today by clicking 'Book Now' on the contact page HERE.

Yes, we do! Please navigate over to our Trade Discount page for more information.